Any questions?

Below are the most popular questions we are asked. If you do not find your answer here, please feel free to contact us direct.

  • Q : Does the price of Hot Tubs, saunas or Pools include installation? A : No, however, our trusted UK partners are happy to install your item for you. Prices are based on distance, access and item dimensions. Please contact us direct for a price or see the delivery options on the product page.
  • Q : Do the Hot tubs, saunas and Pools require electrical connections? A : Yes. Any electrical connections should be completed by a certified electrician. Do not attempt to connect these items yourself unless you are certified. We are happy to provide your electrician with all the electrical requirements, as well as diagrams.
  • Q : Do you offer advice how to use your items? A : Yes. Whether you purchase a hot tub, rowing machine or dumbell set, we offer professional advice from our partners so that you get hte best out of your item, whilst remaining safe.
  • Q : Are your items covered under warranty? A : Yes. All of our items come with a manufacturors warranty so you can feel 100% confident when buying. Contact us or see the products own page for warranty details.
  • Q : Do you have a returns policy on your items? A : Yes. The return policy differs with each item so please contact us or see the products page for details.

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